Introduction
This Privacy Policy explains how ostresparg collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address) when you submit enquiry forms
- Information about your project requirements as provided in form submissions
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our services
- To prepare proposals and quotations for potential projects
- To improve our website and services based on user behaviour
- To comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you submit a contact form, you consent to us processing your data
- Legitimate interests: To improve our services and respond to enquiries
- Legal obligation: To comply with applicable laws and regulations
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for a period of two years unless you request earlier deletion or we enter into a business relationship requiring longer retention.
Your Rights
Under data protection law, you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party services for website analytics. These services may collect information about your use of our website. We ensure that any third parties we work with comply with applicable data protection requirements.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 47 Camden High Street, London, NW1 7JE, United Kingdom